Glossary



A ..B ..C ..D..E..F..G..H..I..J..K..L..M..N..O..P..Q..R..S..T..U..V..W..X..Y..Z


A.
Author: "The person who originates or gives existence to anything" and that authorship determines responsibility for what is created. The "anything" which is created is most usually associated with written work.
Authoring: The act of creating something; in the most common sense, the act of writing.
Authorization by Enrollment (ABE): A term to describe the means to allow access to a survey (typically a course evaluation) based on the enrollment data provided from a Student Information System. Enrollment in a course is equated to authorization to take the survey.

Top of page


B.
Beta Test: The activity whereby the general public or a select group uses a newly release version of software in order to determine the stability and usability of the product as was advertised prior to a general production release.
Beta Version: A version of software that has been released to either the general public or a select group to test the supportability of the product and to uncover additional "bugs" not surfaced during alpha testing.
Branching Question: Also known as a Skip Patterns, is a question where the flow of the survey is changed based on a respondent's answer to the question. Branching questions are implemented in Skylight using the idea of preconditions which allows other questions to intervene and even allowsd for repeated use of the precondition in some other question further down the survey.
Breadcrumbs: The name given to a navigational aid in software user interfaces that allows the user a way to keep track of where they are in the application. Breadcrumbs typically appear horizontally across the top of a web page, usually below title bars or headers, and give the user the ability to go back to where they started either incrementally or in "jumps".
Browser: A software application for retrieving, presenting, and traversing information resources on the World Wide Web..
Bug: A term used to describe an error, flaw, mistake, failure, or fault in a computer application (program).
Business Entity: An organization that manages a portion of the application. The TLT Group is a business entity that re-sells access to the system to its subscriber network.

Top of page


C.
Choice: The most basic of question formats where the question can allows either a single or multiple answer. Questions in this format can be readily converted to a question of another format. Because of their simplicity, these questions are easier for the visually impaired respondents using screen reader software.
Collaborate: The recursive process where two or more entities work together in an intersection of common goals through the sharing of knowledge, learning and the building of consensus.
Collaboration: The act of collaborating.
Completion Count: In Skylight, the number of respondents to a given survey.
Completion URL: The URL that the respondent is transferred to when the survey is submitted (by clicking the "Finish" button). By default the respondent sees a generic "Thank You" page. Respondent Pools can have individual Completion URLs. If a Respondent Pool Completion URL is set, it overrides any Completion URL set at the overall survey level.
Compound Question: A question with multiple parts created using the concept of the Response Element.
Count, Respondent: See: Respondent Count.
CTLSilhouette: An online survey system developed in 1998 by a team at Washington State University. This system hosted Flashlight Online item bank and was retired from use in 2010.

Top of page


D.
Dashboard: A tool designed to allow Respondent Pool managers access to survey controls, survey information and reports related to the survey(s) of interest created and administered through the Skylight Matrix Survey System application.
Dashboard for Instructors: A tool designed to allow instructors access to survey controls, survey information and reports related to their course sections that have been included in an online course evaluation.
Dashboard Properties: The selection of settings for how Quick Report and Respondent Completed List will be displayed.
Delivery Mode: In Skylight, the method of how a given survey will be sent to those taking the survey. The various modes help in targeting and securing survey issued both within and without of Washington State University.
Data, Non-Respondent: See: Non-Respondent Data.
Date, Respondent Pool Start: See: Respondent Pool Start Date.
Date, Respondent Pool Stop: See: Respondent Pool Stop Date.
Date, Survey Start: See: Survey Start Date.
Date, Survey Stop: See: Survey Stop Date.

Top of page


E.
Edit: The process of correcting or revising text, images, oe sound..
Editing: The process of selecting and preparing language, images, sound, video, or film through processes of correction, condensation, organization, and other modifications in various media.
Element, Question: See: Question Element.
Element, Response: See: Response Element.
Enrollment, Authorization by See: Authorization by Enrollment.
Entity: Something that has a distinct, separate existence, though it need not be a material existence. (Also see: Business Entity).
Excel: A spreadsheet application from the Microsoft Corporation.
Export: A concept meaning to move something from one place to another.
Exporting: The act of moving something from one place to another.

Top of page


F.
FAQ (Frequently Asked Questions): A list of generally asked questions by the users of an application that take the form of "What..?", "How..", and "Where...?".
Flashlight: (See Flashlight Online 1.0 and Flashlight Online 2.0).
Flashlight Item Bank: A collection of survey questions that can be selected individually and via "templates" of questions that can be copied and edited to form a new, custom tailored survey. It only exists in the Flashlight Online application.
Flashlight Online 1.0: An environment for crerating, administering and sharing surveys created and marketed by the TLT Group and powered by the CTLSilhouette survey engine developed at Washington State University (See also CTLSilhouette).
Flashlight Online 2.0: An environment for creating, administering and sharing surveys, rubrics and other online forms, by the TLT Group, hosted and powered by WSU's Skylight Matrix Assessment System (See also Skylight Matrix Survey System). Flashlight Online gives its users access to over a dozen folders of surveys and other forms created and collected by the TLT Group as well as to materials created by other TLT Group users. A TLT Group subscription at the Network or Comprehensive Collection level is available for those who want to use Flashlight Online.
Folder, Survey: See: Survey Folder.

Top of page


G.
Group, Personal Survey: See: Personal Survey Group.
Group, Question: See: Question Group.

Top of page


H.


Top of page


I.
Image: An artifact that has a similar appearance to some subject, usually a physical object or a person.
Importing, Question: See: Question Importing.
Importing, Respondent Pool(s): See: Respondent Pool(s) Importing.
Importing, Survey: See: Survey Importing.
Issues, Known: See: Known Issues.
Item Bank: See: Flashlight Item Bank.

Top of page


J.


Top of page


K.
Key: A descriptive label for metadata. A "Key" will always have an associated "value".
Keys, Respondent Pools Information: See: Respondent Pools Keys.
Known Issues: In a software application, those errors, flaws, mistakes, failures, or faults that are known to exist in the current version but which are scheduled to be resolved in a subsequent version release.

Top of page


L.
Likert Scale: A psychometric scale commonly used in questionnaires and survey research where a respondent specifys their level of agreement/disagreement to a statement. The scale is named after its inventor, psychologist Rensis Likert.

Top of page


M.
Manager, Respondent Pool: See: Respondent Pool Manager.
Matrix: An array or a grid. In the Skylight Matrix Assessment System, matrix refers to a diagram that displays how various Question Groups will deliver questions to various Respondent Pools.
Matrix Survey: A mechanism to deliver multiple survey experiences to different sub-populations of the respondents to the given survey. A description of matrix surveys, their application and a tutorial on their creation can be found at the TLT Group website.
Metadata:

  • (a) Descriptive data about an item.
  • (b) In Skylight, metadata describes surveys, respondent pools, individual respondents, and individual questions. This can aid in searching for items, reporting about pools or individuals, and in customizing questions by inserting metadata values into the text of a question or message.
  • (c) In Silhouette (aka Flashlight Online 1.0) metadata was implemented by passing categorical variables on the URL to record metadata that would distinguish a respondent as a member of a group (respondent pool). These categorical variables were passed to the report as if entered by respondents as answers to questions.
  • (d) In Skylight (aka Flashlight Online 2.0) respondent pool metadata performs a similar function as the categorical variables in Silhouette.

Mode: See Delivery Mode.

Top of page


N.
Name, User: See: User Name.
NID (Network Identification): Specific to Washington State University, it is the registered name of a person who is authorized to connect to and use the general campus network. (See also: User Password)
Non-Respondent Data: Elements that can be added when authoring a survey that are not truely questions since respondents cannot interact with them. In Skylight these elements are the "Text Block","Image" and Video" components.

Top of page


O.
Order, Rank: See: Rank Order.
Other Sources, Question: See: Question Other Sources.

Top of page


P.
Page: Pages denote what question(s) will appear on a single web view when the repondent is taking a survey. Although there is no limit on how many questions can be on a page, if there are more than can be displayed in a single web view the respondent may not realize they have to scroll down and questions may be missed. Pages can be titled and the author can determine if the respondent will see the titles or not.
Page, Question: See: Question Page.
Password: A combination of upper-case and/or lower-case letters and/or numbers and/or special characters that, when associated with a user name, authorizes a user access to a computer, computer network, and/or data folder(s) and file(s).
Password, User: See: User Password.
Paste (a Survey): When a survey is copied it will reside on a "clipboard" within the application (not on the computer's clipboard). The survey can then be pasted into the same or a different folder. The copy function extracts everything except the data that may have been collected in the survey. Once pasted, the survey can be edited and other properties changed as needed.
Pattern, Skip: See: Skip Pattern.
Personal Survey Group: A standard folder for all users. It is found in the dropdown list under the "Current Folder:" heading on the Survey List web view. The user is authorized to only access the folder.
Personal Survey, Question: See: Question Personal Survey.
Pool Respondent: See: Respondent Pool.
Precondition: (a) The mechanism used to implement a Branching Question. (b)Typical branching questions ask for a piece of information and then the next question(s) are skipped over or not depending upon the answer. (c) Preconditions offer greater flexibility in that one or more questions can be asked at any point in the survey and then the appearance of subsequent questions can be controlled by one or more previous responses. This allows the creation of multiple branching based on more than one question's response and multiple skip patterns based on only one question asking precondition data.
Preview a Survey: The purpose of the preview is to "test" the survey without collecting data in order to hone the questions, their presentation (delivery), the display of images, and other "mechanics". The preview has a watermark to remind one that no data will be collected. Previews are responsive to metadata of the repsondent pool(s) and will demonstrate page size, page flow and matrix actions without the tester having to login. Previews can be shared with others by email.
Procedure, WSU Course Evaluation: See: WSU Course Evaluation Procedure.
Profile, User: See: User Profile.
Properties, Dashboard: See: Dashboard Properties.
Properties, Survey: See: Survey Properties.

Top of page


Q.
Question: Either a linguistic expression used to make a request for information, or else the request itself made by such an expression. In the case of Skylight, questions are designed to elicit the respondents thought on a specific topic or subject.
Question Authoring: In Skylight, the act of creating or editing one or more survey questions to elicit the respondent's thoughts on a specific topic or subject.
Question, Branching: See: Branching Question.
Question, Compound: See: Compound Question.
Question Element: The response(s) to a question. It can be in the form of a single selection, multiple selections, text, or instruction or information to the survey taker.
Question Group: (a) An alternative to a Branching Question. It is used when data is known in advance about the respondent. This strategy avoids asking the respondent the question for which the answer is already known thereby shortening the survey and increasing its reliability. All questions in a Question Group are asked of all respondents in a particular Respondent Pool.
Question Hierarchy: The grouping and ordering of the questions of a survey. The Skylight Matrix Survey hierarchy is:

  • Question Group
    • Question Page
      • Question
        • Question Element
Question Importing: A method whereby survey questions can be obtained and placed within Skylight to be used "as is" or modified to fit the current circumstances.
Question Page: A structural element within a Question Group. A Page can contain multiple questions. A Page title can (optionally) be shown to respondents as subtitles to provide context. Page descriptions are not shown to respondents as they act similar to notes for the question author.
Question, Rank Order: See: Rank Order.
Question Type: In Skylight Matrix Survey System, questions fall under one of the following broad question types: Choice, Text Response, Rank Order, Rating Scale, Simple Rubric, Advanced Rubric, and Non-Response.
Quick Report An on-screen HTML report showing summary information, distributions of responses, and text responses to a given survey. It approximates the format of the survey as seen by respondents. Quick reports are accessible from the Reports page, the Respondent Pool Manager, and the Skylight Dashboard.

Top of page


R.
Rank Order: A question where the respondent is asked to rank several options on either a single- or multiple-rank scale. There is no error or value checking.
Rate: The number of completed surveys for a given pool divided by the Respondent Count, or zero in the case where Respondent Count is undefined.
Rating: The evaluation, assessment or classification of something in terms of quality, quantity, or some combination of both.
Rating Scale: (a) A set of categories designed to elicit information about a qualitative and/or quantitative attribute of something. (b) An instrument that requires the rater to assign the rated object that have numerals assigned to them. (c) Rating scales can be classified into one of the following classifications: nominal level (numbers as labels), ordinal level (numbers as relative position), interval level (numbers as the magnitude of difference, no absolute zero) or ratio level (numbers as the magnitude of difference, fixed zero point).
Report, Excel: See: Excel Report.
Report, Quick: See: Quick Report.
Response Element: A categorization of survey questions that all allude to the same question. A single question can be a compound assembly of response elements,blocks of text and images. In order to add a response element to a question, one must first create a question group.
Respondent: A person responding to a survey.
Respondent Count: The number of Respondents in a Respondent Pool.
Respondent Pool(s): (a) The name given to describe a group of respondents who have survey properties in common and who's members are managed as a unit for survey administration and analysis purposes. (b) Respondent pools share: start and stop dates, delivery mode, metadata, completion URL, and count of the expected number of respondents. (c) Respondent pools can have their own reports and access to reports can be delegated to sub-managers who gain access via the Dashboard. (d) Respondent pools are managed with the Respondent Pool Manager.
Respondent Pool Manager: An authorization and associated collection of actions that a person can have for one or more respondent pools in one or more surveys. The user of the Respondent Pool Manager does not have to be a survey owner or creator, or have any authorizations to access the overall survey management functions.
Respondent Pool(s) Exporting: The process of exporting all the data and metadata that describe a respondent pool into Excel formatted file. Exporting has no impact on the Respondent Pools in the survey.
Respondent Pool(s) Importing: The process of creating new Respondent Pools by importing data and metadata from an Excel formatted file to describe the pool(s) being created. (See Respondent Pool(s) Exporting)
Respondent Pool(s) Keys: The descriptors used to describe metadata elements in a respondent pool. Keys always have a value component associated with them.
Respondent Pool(s) Metadata: Metadata associated with a respondent pool. (See also: Metadata).
Respondent Pool Start Date:The date at which a given Respondent Pool's access for taking a survey begins (12:01 AM local server time). Individual Respondent Pools can have different dates. The Survey Start date must be equal or earlier than this date.
Respondent Pool Stop Date: The date at which a given Respondent Pool's access for taking a survey ends (12:01 AM local server time). Individual Respondent Pools can have different dates. The Survey Stop date must be equal or later than this date.
Rubric: In academics, a set of criteria and standards linked to learning objectives that is used to assess a student's performance on papers, projects, essays, and other assignments.

Top of page


S.
Scale: In assessment, a classification tool or counting system designed to indicate and measure the degree to which an event or behavior has occurred.
Scale, Rating: See: Rating Scale.
Screen Shot: An image taken by the computer to record the visible items displayed on the monitor or another visual output device.
Section Picker: A self service means of creating a list of sections for Authorization by Enrollment (ABE) surveys. The data source is the WSU Data Warehouse which includes information on cross-listed and conjoint sections but not on other co-instructional arrangements such as courses offered on multiple campuses and linked by telecommunications.
Silhouette: See: CTLSilhouette.
Simple Survey: A survey where there are no branching questions and the questions are answered in order from beginning to end of the survey.
Skip Pattern: See: Branching Question.
Skylight: See: Skylight Matrix Survey System.
Skylight Matrix Survey System: The multi-faceted on-line survey application software developed at Washington State University, Office of Assessment and Innovation.
Sources, Question Other: See: Question Other Sources.
Spreadsheet: See: Excel.
Survey Start Date: The date at which all access for taking a survey beginsĀ  (12:01 AM local server time). Individual Respondent Pools can have different dates, but they must be equal or later than this date.
Survey Stop Date:
The date at which all access for taking a survey ends (12:01 AM local server time). Individual Respondent Pools can have different dates, but they must be equal or earlier than this date.
Survey Folder: A place to electronically create and store surveys and survey data. Folders also provide a means to organize the surveys according to predetermined criteria or entities.
Survey Importing: The act of creating a copy of an original survey in different space than the original, or creating a copy of a survey under a different account or Business Entity, or creating a copy of a survey for the purpose of editing to create a new survey. The imported copy of the original survey reproduces all of the "non-respondent" data.
Survey: A set of questions designed to gather data for a specific purpose from a specific set of respondents. It includes respondent information, respondent metadata, and the data collected.
Survey, Matrix: See: Matrix Survey.
Survey, Preview: See: Preview a Survey.
Survey Properties: The survey title, description, goals, survey start and stop dates, the finish URL and the survey metadata.
Survey, Question Personal: See: Question Personal Survey.
Survey Title: The descriptive name by which the survey will be known and which will be displayed to the survey takers.


Top of page


T.
Tag: A label applied to an object (n).
Tagging: The act of applying a label to an object (v).
Template: A set of questions designed to gather data for a specific purpose. It has no respondent data nor does it contain any data collected from respondents. A template becomes a survey with the addition of one or more respondent pools.
Text Block: An area added before, after, or between questions or response elements in a survey that can (a) contain information for the respondent, (b) give the respondent the opportunity to make comments, or (c) both. There is no error or value checking of the information.
Title, Question: See: Question Title.
Title, Survey: See: Survey Title.
TLT Group: An organization offering a range of consulting services and item banks useful in higher education. Flashlight Online is the trade name for a suite of services, including access to the Skylight Matrix Survey System, offered by the TLT Group. (Website).
Type, Question: See: Question Type.

Top of page


U.
Universal Resource Locator (URL): A method of specifying where an identified resource is available and the mechanism for retrieving it. In popular usage it is used (incorrectly) as a synonym for the "address" of a web page on the World Wide Web.
User Name: See: NID.
User Password: Specific to Washington State University, it is the (minimum) 8-character string associated with registered name of a person who is authorized to connect to and use the general campus network. (See also: NID)

Top of page


V.
Value: The qualifying information for a metadata Key; e.g., (key:value) Term:Summer.
Video: The technology of electronically capturing, recording, processing, storing, transmitting, and reconstructing a sequence of still images representing scenes in motion.

Top of page


W.

Top of page


X.

Top of page


Y.

Top of page


Z.

Top of page

Comments